Community > Answers
47 views

Automatic Assign Ticket to Operator Dosent Work ,LiveHelpDesk

Hello ...

Tickets are not automatically assigned to the operator when we select a category
where is the problem from !!! ?

saman kavian saman kavian
asked 10/20/2021 07:07
Add Comment
Ashish Pachori
replied 10/20/2021 07:21

It is possible at this time.

Thanks for suggesting this feature. Please add this to our Community Ideas

We cannot estimate when your feature request will be available; but, we periodically review the list and add new features to the product roadmap.

We would recommend joining the mailing list on our Company News page so you're updated when a new update is released. 

saman kavian
replied 10/20/2021 07:28

I did not catch ?
Is this possible or not?

Ashish Pachori
replied 10/20/2021 07:46

It is not possible.

saman kavian
replied 10/20/2021 07:50

Can we add ourselves or not?
If not, then what is the use of the parent definition of categories?

Last Activity 10/20/2021 07:50

No answers found

Add an Answer