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Live Forms uploaded files URL's sometimes are LinkClick

Hello,

I'm using LiveForms 5.9.18 and I have several forms on my portals and some of them have file uploads. Sometimes the files URL's are LinkClick URL's. Its strange because most of the submissions have plain/normal URL for the files uploaded. I don't understand the pattern because on one form with 3 file upload, in all of them the storage folder is the same, on some submissions one of the file uploads return a linkclick URL, and on other submission this happens with different file upload control.

Is there a configuration that can prevent this? I thought linkclicks were only for secured folders, and this is not the case. Also no permissions were added to this documents.

Thank you for your help

 

J Ponte J Ponte
asked 01/12/2022 20:18
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Last Activity 01/14/2022 09:48

2 Answer(s)

  • answered 01/13/2022 04:48
    Ashish Pachori
  • answered 01/13/2022 10:59
    J Ponte
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    Ashish Pachori
    replied 01/13/2022 11:37

    Please make sure that [File Upload:path] token is not written in <a>  tag in the template.

     

     

    J Ponte
    replied 01/13/2022 16:38

    The token is not in an "<a>" tag.

    The problem is that sometimes the token returns a linkclick URL, but most of the times the return URL is a full path URL to the file.

    This behavior prevents the file to be sent via email, because Live Forms does not attach files that are not in standard folders and have a clear and full path. Therefore Linkclick URLs cannot be used to send emails with attachements.

    Ashish Pachori
    replied 01/14/2022 09:48

    We are not able to duplicate this issue. I would recommend you to use the latest version of Live Forms(v6.1.4) and see if it work.

    You can find the latest version of our products in Downloads section.


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