Subtotal: $28,158.00
After installing the Live Helpdesk trial and setting it up, the page renders empty the module content seems to have disappeared. I cleared the DNN cache, but that does not help. It seems like a JSON loading error, I see this in the browser console:
Error: JSON.parse: unexpected character at line 1 column 3044 of the JSON data linker/<@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/Plugins/mnCommonService/mnCommonService.min.js?cdv=198:222:35 k/g.success/<@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:81:132 f/<@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:112:343 $eval@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:126:193 $digest@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:123:286 $apply@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:126:471 l@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:81:422 O@https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:86:51 wf/</w. @https://www.mysite.xx/DesktopModules/Mandeeps/Libraries/Common/Frameworks/AngularJS/1.3.9/angular.min.js?cdv=198:87:78
Any hints how I can fix this?
Please open a ticket regarding this issue through https://www.mandeeps.com/support/standard.
I can't because I'm only reviewing the trial, I see no option to select the module on that page
You may request support from https://www.mandeeps.com/company/contact
Use the "Pre Sales" option.
Ok, thanks.