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Live Slider Showing Error

Good day,

My website is suddenly showing an error where the live slider used to be. I can see the slides in edit mode, but once out there is an error. When I check the logs I see that is says Padding is invalid and cannot be removed. Can anyone advise me on how to fix this?

Edson Williams Edson Williams
asked 04/28/2020 01:10
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Last Activity 04/28/2020 10:13

1 Answer(s)

  • answered 04/28/2020 07:35
    Mandeep Singh

    This usually indicates that the licensing file has been corrupted or modified. Resolve by deleting the following file. 

    /DesktopModules/LiveSlider/License.lic 

    Be sure to restart application and module will recreate the file. 

    Note: It's likely that your server is running low on disk space. We've seen this issue when there is not enough disk space which leads to file corruption. You may want to investigate that. 

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    Edson Williams
    replied 04/28/2020 10:13

    Thank you very much for the solution.

    Reply
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