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Toolbar editor permissions and options in Live Forums, Live Exchange and Live Helpdesk

It seems that the options in the editor toolbar change when you are logged in as a normal user or as an admin. How is this handled? Do you have a GUI to set toolbar options and permissions or is this already planned?

Mariette Knap Mariette Knap
asked 10/25/2017 08:04
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Mariette Knap
replied 10/25/2017 09:47
Hmmm, just upgraded to Live Exchange 1.0.1 and I have a limited toolbar. Anyway, questions remain if we can set toolbars per DNN role?
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Last Activity 01/26/2018 13:06

1 Answer(s)

  • answered 10/27/2017 08:01
    Mandeep Singh

    Only basic CK Editor is provided for any UI which is normally accessible for end users.

    DNN Text Editor is used for UI which would normally be accessed by authenticated users such as Live Helpdesk Canned Responses. You may set the options and edit permisson on DNN Text Editor like any other module using the links that appear below the editor. 

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    Mariette Knap
    replied 10/27/2017 15:02
    I understand but can we use Default DNN Text Editor with Live Helpdesk, Live Exchange etcetra in the future? I mean I need to be able to add screenshots in text like I normally do in my forums
    Mandeep Singh
    replied 10/30/2017 23:32
    I agree. We'll change these to DNN Editor in next builds. Thanks
    Mariette Knap
    replied 11/06/2017 17:47
    I have seen the way default DNN Editor is implemented and how that behaves in Live Forums and Live Exchange. I am not happy at all with that. Re-sizing the main window causes the editor iframe to get scrollbars and the switch between text and rich text editor is visible also and that is what I do not want at all.
    Maybe this was not such a good idea at all and is a limited editor as you already have the better solution. I am still able to add buttons to that editor very easily.
    Mandeep Singh
    replied 11/06/2017 19:55
    Can you please open a support ticket and provide me with screenshots or screencast of the DNN Editor behavior. We'll get to the bottom of it. Thanks
    Reply
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