Subtotal: $52,696.00
Hi,
We are trying to make an upgrade from porto 3 to porto 5 on our website.
We arrive on the upgrade page with this message :
"Thank you for upgrading to Porto 5
Porto will automatically upgrade your existing site ... "
But when we click on the Upgrade button the same page is simply reloaded without any error or validation message and we have no access to any other admin page since we are automatically redirected to this porto upgrade page.
Did anybody have the same problem? What can we do to finalize the upgrade?
Thanks
It seems like you have manually created one of the theme files in Porto 3 or lower version which is creating the issue in the upgrade process. You have to make sure all the ThemeName.xml file name must match with the name specified in the name tag in the same XML file (<Name>ThemeName</Name>)