Subtotal: $14,889.00
Our Bounce management on Live Campaign has not been clearing out the email from the email account in awhile I noticed it hasn't registered any emails as bounced since the same time. Looking at the admin logs, I see this error showing in relation to the bounce management on the scheduler:
04/23/2020 08:28:52
Scheduler Event Failure
THREAD ID 45 TYPE Mandeeps.DNN.Modules.LiveCampaign.Components.Scheduler.L
THREAD ID:45
TYPE:Mandeeps.DNN.Modules.LiveCampaign.Components.Scheduler.LiveCampaignBounceManager,Mandeeps.DNN.Modules.LiveCampaign
EXCEPTION:Argument is out of range of valid values. It must be in a range from 1 to 2147483647. Parameter name: messageInboxIndex Actual value was 0.
RESCHEDULED FOR:4/23/2020 8:24:58 AM
SOURCE:STARTED_FROM_SCHEDULE_CHANGE
ACTIVE THREADS:0
FREE THREADS:3
READER TIMEOUTS:0
WRITER TIMEOUTS:0
IN PROGRESS:0
IN QUEUE:12
Server Name: VDS301
What would cause this? We have all of the correct parameters set up in bounce management..
Bill, This would require us to get access to the site to investigate. Please open a support ticket. Thanks