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Just getting started with the Live Knowledge module. So far so good, I can create categories/sub-categories and reorder those... but my question is, how do I change the order of articles within those categories?
I don't see any options to do that. Am I missing something?
I attached a screenshot of one of my categories.
Please submit a support ticket for this issue using the link below. https://www.mandeeps.com/support/standard
There is option to sort articles.
Navigate to Administration > Categories > Folder > Articles
See https://snipboard.io/TJWPiZ.jpg
thanks for the reply!
When I go to Administration > categories I can create new folders and then I can go create articles within those folders. But if I open the folder open in the Admin menu, the articles do not appear.
Here is a screenshot showing the knowledgebase folder and the admin menu. There are articles in here, you can see them on the right, but on the left in the Admin menu there is nothing showing. Is this a template problem or something?
https://imgur.com/ZcnVwlz
Please open a support ticket regarding this issue through https://www.mandeeps.com/support/standard