Subtotal: $94,765.00
You have a lot of cool new products but a chat module connected to the helpdesk is missing. This could enable to bring the chats direct into helpdesk. Please, vote for this?
Here is the module I wrote about https://github.com/mydnn/LiveChat
Any update on this? Do you still have a prototype and plans to release a chat module? Thanks! -Sarai
There are no plans to release our own Live Chat module. There are many existing options that are readily available with extensive feature sets. There are many free options as well such as https://www.tawk.to/ which we use on our site. It's extremely hard to justify the development cost for something that is already available, works great, and has no cost.
We do have plans to release an integration module with Tawk so it's super easy to setup in DNN. Would you like us to integrate with any other solution?
In a world with increasing worries about privacy (GDPR) it is a bad idea to outsource this kind of communication. If there was a proper on premise solution I will be ready to buy it.
We'll be happy to create a module that is self hosted if the community is willing to sponsor the development. There is just not enough demand in DNN Market to justify the development cost for such module.
Let us know here if you're willing to sponsor the development.
How many people are interested in sponsoring development? Based on that number and the cost I think that those on this thread to make a decision.