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Set Order of Live Knowledgebase Articles

It would be helpful for administrators and content managers to change the sort order of articles displayed within a Live Knowledgebase Folder.

Perhaps consider a default alpha ascending sorted display option, but enable authorized security roles to manually change the display sort order.

Petros Petros
published 02/07/2018 22:42
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Mandeep Singh
replied 02/12/2018 21:19

Live Knowledgebase is designed to be search driven. Navigation driven user interface does not apply when you have lots of content. 

By default, the articles are listed by their popularity. We don't foresee adding a manual sort order in near future as it would be very cumbersome to maintain with hundreds of articles. 

Last Activity 02/12/2018 21:19