Mandeeps News


Find out what's new at from new product releases and upgrades to current promotions.

Live Helpdesk

Deliver awesome support to your customers. Manage all conversations in one place.

Read More | Download Trial | Buy Now

Release Notes - Live Helpdesk- Version 2.1.1


  • Mail Channel logs each email that is intentionally discard with a disposition such as Auto Reply, Bounce, and Blocked email address. Supervisor may view, delete, even process individual mail messages.
  • Custom Fields integration using Helpdesk Extension w/Live Forms. Custom fields are not appended to the message and appear in a seperate section visible to agents/supervisors only.


  • User is presented with a blank page when attempting to access a ticket that is not authorized
  • Date Format Database Localization

blog comments powered by Disqus
Mailing List