Support Center

Enable/Disable portal tooltips manually

Live Tooltip automatically manages web.config changes. Refer to Install Guide or Uninstall Guide to enable/disable Portal Tooltips

The following procedures should only be used in the following scenarios:
 

  • Your site is running in Medium Trust and hence Live Tooltip cannot automatically manage web.config changes
  • You uninstalled Live Tooltip module without first disabling Portal Tooltips feature and your site has crashed

 

Enable Portal Tooltips

Please follow the procedures below to enable "Portal Tooltips" feature.

Note: It's strongly recommended to backup your web.config before making any changes.

Edit your web.config file with your favorite text editor such as Notepad.

In the <system.web> section, under <httpModules> section
Add  <add name="LiveTooltipModule" type="Mandeeps.DNN.Modules.LiveTooltip.HttpModule, Mandeeps.DNN.Modules.LiveTooltip" />

In the <system.webserver> section, under <modules>,
Add <add name="LiveTooltipModule" type="Mandeeps.DNN.Modules.LiveTooltip.HttpModule, Mandeeps.DNN.Modules.LiveTooltip" preCondition="managedHandler" />

Note: If your web.config does not have a <system.webserver> section then you may ignore this step.

Disable Portal Tooltips

Please follow the procedures below to disable "Portal Tooltips" feature. This also applies if you have accidentally deleted the module without first disabling the "Portal Tooltips" feature and hence your site has crashed. To recover your site you need to edit your Web.config file.

Note: It's strongly recommended to backup your web.config before making any changes.

Edit your web.config file with your favorite text editor such as Notepad.

In the <system.web> section, under <httpModules> section
Remove <add name="LiveTooltipModule" type="Mandeeps.DNN.Modules.LiveTooltip.HttpModule, Mandeeps.DNN.Modules.LiveTooltip" />

In the <system.webserver> section, under <modules>,
Remove <add name="LiveTooltipModule" type="Mandeeps.DNN.Modules.LiveTooltip.HttpModule, Mandeeps.DNN.Modules.LiveTooltip" preCondition="managedHandler" />

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Updated on Tue, 20 Mar 2018 by Ishita Gupta