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How Supervisor can only see their group tickets ?

How Supervisor can only see their group tickets ?

saman kavian
asked 10/20/2021 07:10

• Live Helpdesk

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1 Answer(s)

• answered 10/21/2021 05:54

  

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  Supervisor and agents can see all the tickets in Live Helpdesk.

  Navigate to Live Helpdesk module and click on Issues tab to see the tickets.

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