Live Knowledgebase

Let your users find the answers to the most repeated questions themselves.


Live Knowledgebase
 

Compatible With

  • DNN7.3+ | 8.0+| 9.0+
  • Evoq Content7.3.4 | 8.0+| 9.0+
  • Evoq Engage7.3.4 | 8.0+| 9.0+
  • Evoq Intranet 7.3.4 | 8.0+| 9.0+
  • Evoq OnDemandevoq OnDemand
  • Azure CompatibleAzure Compatible

People

 Contributors

Contributors can add, edit, and manage articles, categories, and folders. They cannot change any other settings. Select a dedicated security role for contributors.

 Categories & Folders

Organize your articles using categories & unlimited hierarchical folders.

 Attachments

Articles can have attachments. Allowed Extensions and Maximum File Size can be restricted by an administrator.

 Related Articles

Shows related articles and their summaries towards the end of a solution.

Search

 Search Full Text

Full Text search offers more accurate results. Select from one of the list search options if it's supported by your database.

Voting

 Feedback Form

Redirect the user to capture additional feedback if they respond No to "Did you find this article helpful?".

Integration

Live Helpdesk

Integrate with Live Helpdesk to automatically show relevant solutions before new tickets are even created.

 

An agent can also create a new knowledgebase article from an existing ticket with a click.

Let's Get Started

Domain$99

Buy Now  
  • Single
    Domain Name 1
  • Localhost Only
    dev, staging, & testing licenses
  • 90 Days Support
  • Free Minor Upgrades


     

Standard$149

Buy Now  
  • Single DNN Install 2
    perpetual license
  • Localhost Only
    dev, staging, & testing licenses
  • 90 Days Support
  • Free Minor Upgrades
    Discounted Major Upgrades 4

     

Enterprise$399

Buy Now  
  • Unlimited DNN Installs 3
    perpetual license with 1 year subscription
  • Unlimited DNN Installs 3
    dev, staging, & testing license
  • 1 Year Support
  • Free Minor Upgrades
    Discounted Major Upgrades and Renewals 4
     

Enterprise w/Source $799

Buy Now  
  • Unlimited DNN Installs 3
    perpetual license with 1 year subscription
  • Unlimited DNN Installs 3
    dev, staging, & testing license
  • 1 Year Support
  • Free Minor Upgrades
    Discounted Major Upgrades and Renewals 4
    Includes C# Source Code

1) A license is required to install and use this module for each domain name (alias). A domain name is defined as a single unique domain address; "www.domain.com" and "domain.com" are considered as single domain name. You must purchase additional license(s) for each additional domain name such as "my.domain.com" or "support. domain.com". DNN child portals such as "www.domain.com/support" do not require additional licenses.
2) DNN Install is defined as collection of DNN Portals/Domains that are running off same DNN Database and Filesystem.
3) Enterprise is defined as your company site(s) and those of your customers that are directly managed by your organization. Includes 1 year of subscription with “perpetual” use rights—the ability to continue using the software after the subscription has expired, even though the ability to download software and/or request product activation keys ends when the subscription expires.
4) 50% discount on major upgrades and renewals.
Please refer to our End User License Agreement for complete details

Frequently Asked Questions

You can use the product for dev/staging/testing under LOCALHOST url only.

Live Knowledgebase is compatible with DNN 7.3.0 & above

Not at all. Trial version is fully functional and it's identical to our production version.

You're welcome to evaluate the product for 14 days after which it must be activated. You will not lose any of your work or settings when activating the trial to production.

A perpetual license allows you to use the licensed software indefinitely without paying annual or any additional licensing fees.

A perpetual license allows you to use the licensed software even after your subscription has expired. However, the ability to download software and/or request product activation keys ends when the subscription expires.

See our Documentation Section which is a central repository of for all of our products.