Community > Answers
11 views

Stripe Add-on for Live Form - Transaction Mode

I was looking for some documentation for the Stripe Extension for Live Forms. In the setup for "on form submission" using Stripe as the Payment, there is a listing for Transaction Mode, and the 2 options are Authorize & Capture or Authorize Only.  Can you help define what the difference is. For the Capture would it be capturing the credit card information within the site and storing it there? I just needed a little more clarification, if there is documentation around this please let me know and i will dig into that a little further. 

Jerod Brown Jerod Brown
asked 01/15/2020 19:55
10 views

Display submitted information in Live Forms on a public page within website

We are in the processing of building out a team registration form for a public event, the first field on the form is "Team Name", is it possible, once a team submits their registration info through the Live Form, that we could display a list of all the registered teams (Team Name) that would automatically populate like in a grid (A-Z alphabetical order) on a public page within the website? 

Jerod Brown Jerod Brown
asked 01/15/2020 20:05
20 views

Live Articles - Expire article options

Is there any way to expire an article? Like for example, in order to use it for events I would want an Event article to no longer be view-able after it is over. I don't see any options to accomplish this.  Thanks!

Josiah Olhava Josiah Olhava
asked 01/12/2020 02:13
128 views

Live Forms - File Upload On Mobile Devices

Hello All, We have Live Forms (v4.4.0) module installed with DotNetNuke (v09.01.01) portal site and have run into an issue with mobile devices. We have a multi-step submission for where at the end of the process, we ask clients to upload 3 files (jpg images). Using the File Upload functionality in Live Forms and testing with Safari (v10 and v11) on iPhone (4S to 7) it is not working. We are unable to trigger the file upload process by touching on the Add Files button for any of the upload options...nothing is happening. We ...

Sonny Karsana Sonny Karsana
asked 01/08/2018 17:41
14 views

explore showing empty 'live html' module as "missing image" icon

After updating all modules/theme Explorer browser showing empty 'live html' module as "missing image" icon  This is happening on 2 pages of mine, about to go live.  Please advise... Help!

Kim Kim
asked 01/06/2020 21:37
20 views

Migrate to Live HTML

My "live html"  (after all modules/site updates) module goes to MERGE TO LIVE HTML - page that asks to check (all pages/modules) that apply to MERGE TO LIVE HTML. Not sure what effect this would have on my site if apply all... none of my modules are old HTML.  Please advise

Kim Kim
asked 01/06/2020 21:23
15 views

Live Helpdesk - can I add additional fields?

trying to customize the helpdesk a little bit, is it possible to add additional fields?  There's category, status, and priority, but I would like to add an additional field that can be tracked. Also, under the SLA field, there is a corresponding "respond within" time, but I would like to also add a "resolve within" time as well. Any help is appreciated, thanks!  

eric barsamian eric barsamian
asked 01/06/2020 20:50
40 views

LiveBlog - Edit / Custom Tokens

Hello,  First time using this DNN module. I was wonder how can i change/ edit existing Tokens for the live blog.  for example:  I see in the Template/Tokens/Photos folder this is a file called items with the default HTML " " but i would like all images to use background images like  " ". How can i make these changes? ( I edited that file, reset the server, cleared DNN  and browser cache and no dice.) Also every title and such has Anchor tags wrapping each element, which is a ...

jason sutter jason sutter
asked 01/03/2020 17:26
13 views

seeing error- Failed to load licensing components - Live Utilities - and I would like to uninstall

Onf of my sites was upgraded to DNN9.3.2 and it had Live Utilities 1.0.8 on it. Now I am seeing the error message: Failed to load licensing components. Please Repair / Re-Install Live Utilities . DO NOT UNINSTALL MODULE! My enterprise license has expired and I cannot upgrade Live Utilities at this time, but plan to in the future. For now, I would like to uninstall Live Utilities to remove the error message. I tried to uninstall and it broke the site. It would not load anymore so I restored the backup. So now the question ...

LetItShine.biz LetItShine.biz
asked 01/03/2020 17:30
29 views

How do I get Live Articles to inject structured data into the article header?

I have the setting on under administration > SEO. But no code is present in the page source. What else do I have to do?

MartyNZ MartyNZ
asked 12/12/2019 04:48
14 views

WCAG compliance of Live Forms and other modules?

Will there be a WCAG compliant update to Live Forms or any other Mandeeps modules/skins soon? Government websites like ours must comply with these accessibility guidelines, so we won't be able to use Mandeeps products if their content can't be made accessible.

AB@Wildlife [email protected]
asked 12/06/2019 23:27
26 views

Live Form - Show Multiple Fields makes a whitespace gap

Hi, I have a form here:  http://stisabellasparish.org/Religious-Education/Parish-School-of-Religion-PSR/Online-Registration I have a bunch of fields set to only show if someone checks the box to add another child. The function works, but it leaves a big gap of white space which does not look good and requires the user to scroll down to see the button. How can I fix this?   Thanks, Josiah

Josiah Olhava Josiah Olhava
asked 07/26/2019 23:23
30 views

Mechanism to prune versions

I don't see an existing SPROC or Function so am wondering if anyone could supply a query that will prune the LiveArticles_Article_Version table to delete all old versions of articles in this table. What I have is an installation where hundreds of articles are published as "finals" and will never need rollback. Yes, the version history setting can be changed from five to one, but old versions are only deleted if the corresponding article is re-saved. This is also something that will be useful for other Mandeeps modules as well. It's common practice to prune these sorts of tables ...

eswanzey eswanzey
asked 12/02/2019 01:10
23 views

Set DNN Searchable to default

Does anyone know if it is possible to configure Live Tabs to have DNN Searchable enabled by default? Perhaps it would be by means of DNN module settings or a SQL query . The Enable DNN Search option is mentioned at this link: https://www.mandeeps.com/support/knowledgebase/live-tabs-seo-analytics-enable-dnn-search

Henrik Spang-Hanssen Henrik Spang-Hanssen
asked 11/22/2019 08:36
14 views

No image is displayed with RSS feed on Live Blog

Please explain how we include the image associated with a blog news item into the RSS feed. At the consumer end the feed looks terrible!!

MartyNZ MartyNZ
asked 11/27/2019 20:14
69 views

Tahoe -Continued development

I'm contemplating updating my Essentials Enterprise license. Porto has been updated regularly with some nice updates in recent versions. Some (many?) of these have not yet made it to Tahoe. Can we expect to see Tahoe continue to be *aggressively* developed? Thanks!

Mike O Mike O
asked 11/19/2018 20:19
12 views

Live HTML datacontext redundant data?

At my clients intranet website a Live HTML v ersion 2.00.04 (with source code) has been like a content backbone of the site during a couple of years. Since we (the system architect and I) have been deploying a strategy of having lots of Live HTML module instances on each page of the site we have considering the excessive page load time been forced to look into the code in order to get rid of redundant calls to DataContext in the Live Html controller class that causes an immense and apparently redundant dataflow with the below sql query ...

mio mio
asked 11/21/2019 11:35
9 views

Live Knowledgebase - Workflow Approval & Version Management

Does Live Knowledgebase support Workflow Approval  & Version Management? If not, are their plans to add that functionality?

Rutledge Scarborough Rutledge Scarborough
asked 11/18/2019 21:41
24 views

live exchange - change title?

Hopefully this is an easy question, using Live exchange, how do I customize the title of "What will you suggest today?" to something else?  Didn't see it in the options, didn't know if I need to modify the template for this.  thanks!  

eric barsamian eric barsamian
asked 10/18/2019 18:15
33 views

Live Blog & Live Articles Throwing General Exception

Both Live Blog and Live Articles is reporting a general exception in the server logs. It may be causing my DNN application pool to not start. Not quite sure. Here's the logs: AbsoluteURL :/DesktopModules/LiveArticles/API/Syndication/GetRssFeeds DefaultDataProvider :DotNetNuke.Data.SqlDataProvider, DotNetNuke ExceptionGUID :7cbfe73a-97eb-47ba-9433-6af60d8576df AssemblyVersion: PortalId: -1 UserId: -1 TabId: -1 RawUrl: Referrer: UserAgent: ExceptionHash: NZfzm0Cxbab/7p+nmIZA/StnnG4= Message: A task was canceled. StackTrace: at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Tracing.ITraceWriterExtensions.d__18`1.MoveNext() --- ...

Will Will
asked 11/03/2019 21:37
20 views

Extensions Live storefront

Hi there In the basic version of Live storefront are basic extensions included. What extensions are 'basic'?

Tycho de Tycho de
asked 10/28/2019 08:36
10 views

Visualizer not loading

Hi there I'm trying to implement the Live visualizer on a demo site.  I can create a structure, I can add content but I can not create a visualizer.  The progress bar goes slowly to full but than there is a blank screen. Using Live forms 5.8.3 and Live visualizer 1.1.5 Any idea what I am doing wrong? 

Tycho de Tycho de
asked 10/30/2019 10:01
29 views

Change Color of Submit Button (Live Forms)

In Live Forms, I cannot find the option to change the color of the submit button. The color highlighting for the required fields correctly shows our primary color (red), but the submit button is displayed in blue. How can I change that? Thanks!

infsoft GmbH infsoft GmbH
asked 10/25/2019 10:01
12 views

Porto Theme. Inner keeps defaulting to Home version of theme.

Porto Theme. Inner keeps defaulting to Home version of theme. I go to the page I wish to have the black (breadcrumb) section on my page. I change the theme to inner, black section does not show. I have even gone into page settings and saved the setting there. Worked for the rest of the site... but this page will not load inner theme. ??    http://staging.johnsonlifters.com.tempdomain.com/Distributors.aspx     inner theme showing in settings but modification from Home theme is not showing on page, 

Kim Kim
asked 10/23/2019 20:00
21 views

Live Utilities Breaks After Skin and Module Upgrades

I upgraded this weekend to Porto Skin v. 5.2.5 and Common Library 3.3.9 and it broke my Live Utilities module. When I attempt to impersonate a user it's stall the entire site into an endless loop or unresponsive. I'm running DNN v. 9.2.1. Here's the message logged in the Event Viewer log: AssemblyVersion :9.2.1 PortalID :0 PortalName :IT Specialist.com UserID :-1 UserName : ActiveTabID :1460 ActiveTabName :Free Tools and Training Catalog RawURL :/Free-Tools-and-Training-Catalog AbsoluteURL :/Default.aspx AbsoluteURLReferrer :https://www.itspecialist.com/ ...

Will Will
asked 10/17/2019 19:53
Subscribe to new questions