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Community > Answers

Update a field by executing a SQL Query - Not Working

Hi, I have added an action to update a field (Checkbox) by executing a SQL Query and while viewing the form it properly updates the values of the Checkbox options. However, when the form is submitted the values are not actually saved. When viewing submissions that field is always blank and when the email notification comes it is also blank. Has anyone else experienced this and if so is there a fix? Thanks!

Josiah Olhava Josiah Olhava
asked 09/11/2019 04:07

Track Abandonment Rate in Live Forms

We have a multi-page form on our website built on Live Forms. We would like to track form abandonment. Does anyone have a solution or thoughts for how we can track the abandonment rate by form page? Any ideas would be appreciated. Best, Petros

Petros Petros
asked 09/09/2019 17:21

Live Articles: Insert Code to Header

With Live Articles, is it possible to insert code into the “head” section for each article individually?

infsoft GmbH infsoft GmbH
asked 09/04/2019 08:02

Modify Proto 5.2.5. Inner theme breadcrumb?

Is there a way to modify (customize) the breadcrumb component in the 'Inner Theme'? Other than ability to show/hide as seen in the style editor.  If I use the Inner Theme on for example the contact page: the display is "Contact" / "Contact" in the black rows.  How would I modify the theme to have it just list Contact once in that section? Or even change the top text to the company name?  ie. Company name/Contact

Kim Kim
asked 09/05/2019 00:31


Is there a Header Builder -- or is that word press? Don't remember how to get back to modify items in the Header . Just updated to  Porto 5.2.5  Kinda hope you have the HB mentioned above, looks like a useful tool. Many thanks to all who support us Contract Designers when we have a question. 

Kim Kim
asked 09/04/2019 18:55

Empty product list

I have a store front module with some categories and products in it. When I go to managment>catalog>products to manage the products, I can't see anything. That is the list is empty. Searching and filtering doesn't return any result. assigning products to categories and removing them from categories didn't help. I Have investigated LSF.Products table in SQL db, The products are available over there and everything seems normal. Would somebody help me please?

kayra Hatirli kayra Hatirli
asked 08/23/2019 09:29

Porto v3.1.1 and Google Maps API URL

I am using Porto v3.1.1. I am also heavily using Google Maps and Google Fusion tables on the site. Google is now forcing version 3.37 of the script to use Google Fusion Tables in a Google Map. The API URL should include the version. https://maps.googleapis.com/maps/api/js? v=3.37 &key=MY-API-KEY Without the version in the URL, the fusion tables will not render. Where can I change the URL for the google maps to include the version?

Jeff Smith Jeff Smith
asked 08/22/2019 13:38

livehtml link editor is missing local-page option

I just upgraded the livehtml module and the link editor is missing the option to choose a page on the site. Is that a configuration setting or is it gone in this version?

Robert McConnel Robert McConnel
asked 04/26/2018 17:08

Does Live Visualizer support @: Syntax for dynamic wrapping?

Hi, I'm working on a template for Live Visualizer. I'm trying to dynamically wrap some html, similar to this example,  https://stackoverflow.com/questions/46019375/asp-net-razor-dynamically-wrapping-ever-6-elements-in-bootstrap-rows It seems that the Razor engine doesn't support the @: syntax. I tried doing a very basic test of just  @:This is some content   to see if it would out the text as content, but it didn't seem to work. Is this something that's supported in the Razor engine? Thanks!

Josh Slaughter Josh Slaughter
asked 08/21/2019 18:22

Live Visualizer Edit Removes files

I created a structure with a few fields and a file upload control. Everything saves correctly. When I edit the record the items are not populated back into the file upload control which makes sense because they are already uploaded. They are also in the assets folder as expected.  However when you submit from the edit page the file links no longer show up in the list/table views. It looks like the files have been disassociated with the row. The records have also been cleared out of the database.

Anthony Lightbourne Anthony Lightbourne
asked 08/16/2019 19:49

Live Campaign: How to activate automation based on when someone joins a list without generating a emails from those previously joined.

We have Live Campaign installed and thousands of email subscriptions. I want to enable some automation for when users join a list, but I want to make sure the campaign doesn't send these "welcome" emails to those already subscribed. I am afraid to enable because of that. Also, Is there a database table it writes to after the email is sent so it know not to send again?

Bryan Flecker Bryan Flecker
asked 08/09/2019 14:35

Video insertion in Live Content

Trying to insert video into the Live Content module. I get the module to upload the video, but when I go to play it only shows 00:00 as time. Video will not play. Please help   

Kim Kim
asked 08/12/2019 19:29

Setup does not create tables in db

I am facing an strange situation. On a clean installation of DNN 8.4, I need to install Live Forms and Live Store Front. When I install these two modules everything is normal, no warning, no error message. after successful setup of modules, when I try to put them on any page I face this error: "A critical error has occurred. Please check the Event Viewer for further details. AbsoluteURL:/Default.aspx" Browser address bar show this URL: " http://www.promosyonmarketim.com/Default.aspx?tabid=84&error=Invalid+object+name+%27dbo.LiveForms_Submission%27.&content=0 " and checking event viewer indicates that there is no object like what i  have put on the ...

kayra Hatirli kayra Hatirli
asked 08/10/2019 18:11

Changing font colors of field options

We have a form that one of the fields is a radio button titled "Service Request", there are 2 selection options: Turn ON Turn OFF The client would like for use to have the "Turn ON" option to appear in green font and the "Turn OFF" option to appear in red font. I was not sure if there was a way to do this in the theme/style sheet that would allow for something so specific to one question, or if there was a way in some custom code option of the form that I am not ...

Jerod Brown Jerod Brown
asked 08/08/2019 23:37

Live Forms Submission Limit

We have a live form that we were hoping to use for a Team Application for an event. The issue is we have to limit it to 50 submissions, and I was not sure if there was a way to set a limited # of submissions and then the form would deactivate. or have a status of waitlist that would trigger after 50 submissions.  Any ideas or ways we might be able to accomplish this using the Live Form?

Jerod Brown Jerod Brown
asked 08/07/2019 17:15

Live Forms - Blank management mage

I have Live Forms on multiple pages of a web site. First few days after designing for everything was OK, But in past two weeks when ever I click manage button to see submissions or redesign the form, it just shows me a blank page. I mean the menu, header and footers of web site are visible like a normal page but no contents. The submitted data are very important data of the customers of web site owner . Can somebody help please?

kayra Hatirli kayra Hatirli
asked 08/05/2019 07:32

Porto 5 Theme Only Saves to the default Portal

Hi, I have the Porto 5 theme installed and after creating a custom theme and saving it I found out that it only saves to the default portal folder: \Portals\_default\Skins\Porto instead of the specific portal folder that the site resides in. This means that whenever I make changes to the theme and then save it I have to copy those files from the default DIR to the specific portal DIR.  I am used to working with Skins/Themes in the portal directory to prevent and very long list of Themes among multiple portals. Is there any way for ...

Josiah Olhava Josiah Olhava
asked 08/02/2019 01:34

Live Forms Redirect on Registration

I would like to redirect a user to a page after being registered and based on an option selected in the form on submit. However, the redirect option is disabled within options when using registration.  Am I missing something? Thank you.

carl carl
asked 07/30/2019 15:06

migration to cloud storage

I'm testing a few different migration strategies for moving some existing on-premise files to Amazon S3. This sometimes involves revising data in LiveSlider_Slide.BackgroundImage, LiveSlider_SlideLayer, LiveHTML_Content.Content, to name a few. These revisions are easy enough script.  The issue that I'm currently working through is how to migrate files but keep their existing FileID. One of the reasons is that LiveContent_Element_ePicture.PictureURL uses FileID (and not path name) to reference items. I have yet to test simply changing Files.Folder values to point to the S3 folder containing the same items. Is there any guidance available on this?

eswanzey eswanzey
asked 07/30/2019 10:45

Show/Hide HTML field

I have a multi-page form. I've setup up a few HTML fields on the form with content that explains what the following form fields are used for. I only want to show the HTML field based on another field's value. When I go to setup the action, the form fields are listed in alphabetical order so I don't know which HTML field I would be showing or hiding. The HTML field doesn't support changing the Token either. How can I identify which HTML field would be affected by this action? I think the HTML field should support Tokens ...

Josh Slaughter Josh Slaughter
asked 07/27/2019 11:04

Live Form Status as Token?

Can the status and the notes be used as token, to send E-Mails and so on? Kind Regards Daniel

Daniel Collet Daniel Collet
asked 07/27/2019 18:40

Live Form - Show Multiple Fields makes a whitespace gap

Hi, I have a form here:  http://stisabellasparish.org/Religious-Education/Parish-School-of-Religion-PSR/Online-Registration I have a bunch of fields set to only show if someone checks the box to add another child. The function works, but it leaves a big gap of white space which does not look good and requires the user to scroll down to see the button. How can I fix this?   Thanks, Josiah

Josiah Olhava Josiah Olhava
asked 07/26/2019 23:23

Live Content YouTube Gallery

Live Content now easily floods YouTube with API Requests (per day) after installing once instance of a YouTube Gallery search configuration. For instance, if I enter the keywords "Windows 10 Reviews", I cannot subsequently set up another instance of a YouTube Gallery for search, say on an Android page, that I have setup. Google's current API queries limit is 10,000 queries per day without getting special permission from Google to do so. Apparently, Live Content now makes thousands of queries in a matter of seconds after installing just one instance of Live Content (YouTube Gallery/Search) since the last update to ...

Will Will
asked 07/21/2019 17:53

Skip Thank you notification

In Live forms is there a way to disable the thank you notification and just redirect to another page instead?

Anthony Lightbourne Anthony Lightbourne
asked 07/17/2019 18:25

Unable to Figure Out Live Blog RSS Feed

I tried following the documentation found here: https://www.mandeeps.com/support/knowledgebase/live-blog-managing-rss-feeds-understanding-feeds-engine First, it was outdated.  :(  The example URL provided is wrong (it gets redirected), and there's no description of the parameters in the given URL.  If there were, I might be able to troubleshoot this on my own.  Second, why isn't there just a link in the admin or automatically added to the page HTML?   Anyhow, I digress... I tried following the documentation and generated this URL:   http://example.com/DesktopModules/LiveBlog/Handlers/Syndication.ashx?mid=1262&PortalId=0&tid=83 That got changed to this URL and we're automatically redirected to it:   ...

Will Strohl Will Strohl
asked 07/13/2019 20:47
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