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Live Forms Paypal Express Extension - Payment status message or notification

Hi,

What happens within Live Forms after a user is redirected to make a PayPal payment? 
In the submission logs I can see the response "user cancelled" when someone clicks cancel and return to website.
I can also see the transaction information for a payment that is made and verified. 

But the action taken for the end user is just to return to the page with the form. There is no indication for the end user about their cancelled, incomplete, or successful payment. I know I can make a message appear in Live Forms after submission, but that is a static message so there's no difference whether the payment was completed or not. 

Please let me know how I can set it up so that end users see the result after Paypal.

Thanks,

Josiah

Josiah Olhava Josiah Olhava
asked 09/16/2023 05:42
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Last Activity 09/20/2023 07:04

2 Answer(s)

  • answered 09/18/2023 12:47
    Gagandeep Singh
  • answered 09/19/2023 17:36
    Josiah Olhava
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