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Setup does not create tables in db

I am facing an strange situation.

On a clean installation of DNN 8.4, I need to install Live Forms and Live Store Front. When I install these two modules everything is normal, no warning, no error message. after successful setup of modules, when I try to put them on any page I face this error:

"A critical error has occurred. Please check the Event Viewer for further details. AbsoluteURL:/Default.aspx"

Browser address bar show this URL:

"http://www.promosyonmarketim.com/Default.aspx?tabid=84&error=Invalid+object+name+%27dbo.LiveForms_Submission%27.&content=0"

and checking event viewer indicates that there is no object like what i  have put on the page:

"Message:Invalid object name 'dbo.LiveForms_Submission'."

"Message:Invalid object name 'dbo.LSF_Setting'."

"Message:Unhandled Error Adding Module to ContentPane. InnerMessage:Invalid object name 'dbo.LSF_Setting'."

and many critical errors like these. The interesting thing is that there is really no table for LiveStoreFront and LiveForms in database!!!

How could it be possible? Modules install successfuly, There are folder and files available on hosting machine. sql queries are executed while setup, and DNN recognized these modules as insertable modules, but there is no table in db.

My website is multilanguage, and content localization is enabled, but actually there is no multicultural content on site and all the URLs and page names are in plain ASCII format, SQL collation is Latin_CP1_CI_AS. I have tested mandeeps LiveToolTip and LiveTabs, there are functioning normally.

Is there any solution for this strange case?

kayra Hatirli kayra Hatirli
asked 08/10/2019 18:11
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kayra Hatirli
replied 08/10/2019 18:38

To add diagnostics, I have to add these:

The server is my own vm hosted on azure, no limitation on access or authorization, no permission problem, no response time problem, dedicated fast IIS and SQL 2014 express server. exactly on this machine (same IIS and same SQL server) I have another DNN 8.4, again multilanguage. Live Forms and LSF are installed and tables are available in the db. Live forms is functioning normally, but when dragging LSF to a page, the page redirects to "website.com/pagename/ctl/Manage/mid/1039#/licensing" and shows a blank page. Last week I had same problem with live forms, it showed me blank page instead of management page, you provided a patch (v.5.7.2) and the problem solved.

Hope these help

kayra Hatirli
replied 08/10/2019 19:06

I just installed the LSF module on a zero touched DNN 8.4 installation on same server (Same IIS and SQL). everything is OK. LSF is functioning with no problem. So there is no problem with Disk, IIS, SQL. 

The only changes that i have done on the web site which has problem with LSF and LF is that I have installed a DNNGo theme and created some blank pages. no more customization or module addition or anything else.

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Last Activity 08/12/2019 14:45

1 Answer(s)

  • answered 08/12/2019 14:45
    Mandeep Singh

    Please create a support ticket and provide us credentials to the site so we may investigate. Thanks

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