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When is Action (email) deleted

What I encounter many times is that a customer approaches us with the question: why are there no more emails send?

I remember this has something to do with a renaming or deletion of a field... 

  • is there no workaround to prevent this or to warn more explicit?
  • does this also apply to the Email Alerts that are not created via the 'Actions' method? 
  • And what exactly is the difference?

Thank you!!

Keston Pollard Keston Pollard
asked 04/24/2024 08:22
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Ashish Pachori
replied 04/24/2024 13:49

It is by design.

Live Forms deletes Email action or Email alerts if you delete any field associated with it.

In Email Action, you can specify conditions based on fields or other actions but in Email alerts not.

Keston Pollard
replied 04/24/2024 13:56

Thanks Ashish,

Is there a way to warn more explicit?

Ashish Pachori
replied 04/24/2024 14:28

Unfortunately, there is no way to warn at this time.

Last Activity 04/24/2024 14:28

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