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form auto fill issues - email not valid

We are experiencing a high rate of users complaining they cannot complete the form, specifically that the form will not accept their email as valid. We have narrowed down the issue and believe it is chrome autofill on mobile devices inserting a space at the end of the email address, thus causing the validation to fail.

 

Has anyone else seen this issue?

 

and better yet is there a simple solution, without having to update every form on every portal?

 

Bryan Bryan
Published 08/10/2018 00:49
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Mandeep Singh

Bryan,
Please post specific questions such as this one requiring immediate attention via our Helpdesk. Our team would be happy to assist you. We'll need the URL of the page in question and steps to duplicate the issue. Thanks

replied 08/20/2018 22:58

Last Activity 08/20/2018 22:58