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Live Forms - Attach uploaded file to action email

Can anyone clarify the procedure to attach an uploaded file to an action email? 

I followed the knowledgebase article. The file uploads fine but does not accompany the action email. 

I think I'm not understanding how this is supposed to work. Thank you. 

John

 

John Wolf John Wolf
Published 09/09/2020 13:39
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Ashish Pachori
  • Click on Use Static Expression which is below bottom left of the attachment option in email action. See step 3 in documentation
  • Then specify token of your file upload token like [File_Upload_Name:path] and then click on Add Attachment button.
replied 09/11/2020 12:54
John Wolf

Thanks, Ashish. Those steps are in the KB article I cited and I did them. I think I'm not clear on how the token works. 

Could you give me an example? Are you saying I have to create a token for the upload file and then reference that token in the Static Expression? 

If so, I'm not seeing where to create a "file upload token."

John 

replied 09/11/2020 13:53
Ashish Pachori
  • Navigate to fileupload field > Click on the square icon which is at top right of fileupload field
  • then click on Token from top menu and specify token name 

See https://www.mandeeps.com/support/knowledgebase/live-forms-configure-fields-use-custom-token-name-for-a-field 

replied 09/14/2020 04:13
John Wolf

Ah, I get it. That's the piece I was missing. Thanks so much, Ashish. Really appreciate it.

John 

replied 09/14/2020 13:23
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Last Activity 09/14/2020 13:23