Subtotal: $55,839.00
Currently, there is no way to view attachments submitted with the ticket once the ticket is open. It would be nice to have the links to the attachments visible after the ticket has been closed. For now the ticket would have to be reopen to view attachements.
It has already been logged in our wishlist and will be available in the next release. Thanks
I can confirm that this feature has already been added to our internal version and it will make its way to official release in near future. Thanks