Policies

Domain Edition: A license is required to install and use this module for each domain name (alias). A domain name is defined as a single unique domain address; "www.domain.com" and "domain.com" are considered as single domain name. You must purchase additional license(s) for each additional domain name such as "my.domain.com" or "support.domain.com". DNN child portals such as "www.domain.com/support" do not require additional licenses.

Portal Edition: A license is required to install and use the module on each portal within the DNN installation. A portal is defined as a unique website within DNN. A portal can be either a child and/or a parent portal.

Standard Edition: A license is required to install and use the module on each DNN installation. A DNN install is defined as a collection of DNN Portals that are running off the same DNN database and file system.

Enterprise Edition:  A license allows to install and use the module on unlimited DNN installations within your enterprise. Enterprise is defined as your company site(s) and those of your customers that are directly managed by your organization. Includes 1 year of subscription with “perpetual” use rights—the ability to continue using the software after the subscription has expired, even though the ability to download software and/or request product activation keys ends when the subscription expires.

  • By “directly managed by your organization” we imply that your organization designed or developed your customers’ site and/or is responsible for ongoing maintenance.
  • Under no circumstances you may advertise our products and/or services as an incentive to lure your potential customers into purchasing your products and/or services. 
  • Mandeeps.com will only offer support to the original licensee and not to its customers.

Enterprise Edition w/Source: Same as Enterprise Edition but also includes C# Source Code.

Please read our End User Licensing Agreement (EULA) which applies to all of our products.

Free Minor Upgrades For Lifetime: You're  entitled to free minor updates for lifetime. So if you purchased v3.1.0 of a particular product then you're entitled to all updates up to but not including v4.0.0. v4.0.0 would be considered a major upgrade.

Free Upgrades Within 90 Days of Purchase: You're entitled to free upgrade if we release a major upgrage or new version within 90 days of your purchase.

Edition Upgrade by Paying Price Difference Within 90 Days of Purchase: You're welcome to upgrade to Enterprise or Enterprise w/Source Edition by paying the price difference within 90 days of your purchase. This allows you begin with Standard Edition and upgrade to Enterprise when required. 

50% OFF Major Upgrades: You're entitled to 50% OFF on major upgrades if you purchased a Standard, Enterprise, or Enterprise w/Source Edition license.

Upgrade discount only applies to next major version. For example, if you have a license for v3.x of a product then you may upgrade at discounted price to v4.x only - no discounts apply to v5.x.

DNN Essentials Module Collection Upgrade Policy

You automatically get access to all upgrades and any new products that are added to collection for period of 1 year from your date of purchase.

At the expiration of your 1 year extended benefits, you may renew at 50% OFF within 30 days of then current prices. 

Customer satisfaction is our top priority and we will work with you to ensure that your purchase is above satisfactory. 

Fully Functional trial versions are available for all of our modules. Complete demo site is available for all of our skins. Please evaluate our products before purchasing a license. We will gladly issue a refund only if the software product fails to function as advertised.

No refunds will be issued for any other reason such as incorrect or duplicate orders. We do not offer refunds for any enterprise edition or enterprise w/source Edition, any edition of our DNN Essentials module collection, or any premium support hours.

All of our products are covered under our standard support policy for period of first 90 days from date of purchase. Customers can continue to use our forums or purchase additional support hours beyond the initial 90 days support.

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