Support Center

How can we help you today ?

 Home / Live Helpdesk / Administration / SMS Channel

SMS Channel

Seamless integration with your SMS Mailbox using https://www.twilio.com/ and automatically creates new tickets.

You should have account on www.twilio.com.

Get your Account SID and Auth Token by login at https://www.twilio.com/login then go to  Settings 

Auth Token

 

Step 1

Navigate to Administration > SMS > Enable SMS Channel

Step 2

Specify Account SID, Auth Token, From # fields

sms

Glad we could be helpful. Thanks for the feedback.

Sorry we couldn't be helpful. Your feedback will help us improve this article.

How helpful was this page?

  
Updated on Fri, 27 Jul 2018 by Ashish Pachori

In this section

Related articles